Privacy Policy

At Heavy Duty Tarps we take our customer's privacy very seriously. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, communicate and make use of personal information. The following outlines our privacy policy.

What information do we collect?

We may collect personal information from users who submit a "Contact Us" form which includes: name, email address, phone number, and other information that you supply to us. Such information is always provided with the full knowledge or consent of the individual concerned.

We may also collect, store and use aggregate information about visits to and use of our website as well as information about your computer (screen size, device type, etc.) and your visits to our website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views.

What do we use your information for?

Personal data submitted on this website will be used only for the purpose of providing guidance and assistance to you. We will not provide your personal information to any third parties for the purpose of direct marketing. We may use aggregate information collected and information about your computer, etc. in the administration of this website, to improve the website’s usability, and for marketing purposes.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you only if we are required to do so by law.

Security of your personal data

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. When you pay for your order using a credit card, we never store your credit card information on our server. Therefore, in the unlikely event that our server is ever compromized there is no risk that your credit card data will be disseminated. If you pay for an order using our website, your credit card details are all encrypted using 128 bit encryption when the information is sent to us. Therefore, even if someone is "listening" for this information they would not be able to decrypt your information. Even the Heavy Duty Tarps staff administrators or other staff are not able to ascertain your credit card information.

Email sent over the internet is inherently insecure, and we cannot guarantee the security of data sent to us via email. Therefore, we do not recommend sending credit card details or highly personal or sensitive information to us via email.

Automated Followup

We generally send out an automated email after delivering each order to you, our customer. This is done to ensure that the products and services delivered met your expectations and to solicit your feedback so that we can improve our service.

Testimonials and Photos

If we receive testimonials and photos from you, we reserve the right to post these on our website unless you explicitly request that we do not share this information.

Removing/Updating your personal information

If you wish to delete or modify your email or address information from our database, or if you wish to opt-out of future communications from us, please contact us via either email or regular mail using the Contact Information provided below.

Online Privacy Policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies of third party websites.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us using the address shown on our Contact Us page.